Frequently Asked Questions
Everything you need to know about shopping with Murci.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments sustainably made?
Murci is committed to ethical manufacturing. We work with certified factories and are increasing our use of recycled materials in every collection.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.